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We've earned an average 4.5-star rating on Google

Testimonials

Best property management ever! Since I changed my property management agent to The Neighbourhood Property Collective, everything has been well managed for the last 7 years. Super experienced and friendly team! You can have the full trust on them and leave your properties in their capable hands.

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Lizhen

We just moved in to our new home and had a wonderful experience with the team. They responded really quickly to our application, our inquiries and they reported the broken fan and dripping tap and fix everything needed to be fixed before we moved in. Very friendly and efficient team members!

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S G

As I am new to Melbourne, they clarified all my doubts. The team is very professional and arranges the connections for gas and electricity. Chris is awesome. Thanks for everything.

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Prabha

I cannot praise Carmela and the team highly enough in the management of my investment property. Their ongoing professionalism, great communication and flexibility helped made the whole process easy and stress free.

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Cam

Thank you The NeighbourHood for everything. We had an outstanding experience with Carmela and her team, particularly Chris, who truly went above and beyond to make the process smooth and stress-free. From the first interaction to the final steps, they were incredibly professional, attentive, and genuinely caring. Chris was always one step ahead, handling every detail seamlessly and keeping us well-informed throughout. His efficiency and approachability made a world of difference. If every property agency were like this one, the industry would be a far better place. Highly recommend this team for anyone looking for top-notch service and peace of mind!

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Lamz

A great experience with the team, from inspection to moving in. Amazing communication and response to any questions I had. This team understands customer service !! I rate them highly.

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Jason

I had a fantastic experience with the Neighbourhood Property Collective. Extremely professional and friendly, the whole process was incredibly smooth. Highly recommended. Thanks Neighbourhood Property Collective !

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Janelle

The Neighbourhood Property Collective helped us to get a house in just one day, we were happy beyond the reach, specially for such a fantastic place! Stuff is very friendly and insightful, thank you so much!

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Aleksei

Carmela and her team have been looking after my rental property for the last 6 years with exceptional professionalism. After having dealt with several agents in the past it’s so refreshing to be dealing with someone who is diligent in her duties and carries out all aspects of her work with efficiency. This work ethic has been projected onto all her staff making them a pleasure to deal with. I have no hesitation in recommending The Neighbourhood Property Collective for anyone’s real estate needs.

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Frank

They have been my property agents since they started, I am always happy with their service and will never change. Highly recommended. Everything is attended to, done well and efficiently.

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Jacklyn

I have been renting with The Neighborhood Property Collective for 11 years, and it has been an exceptional experience. Carmela and her team are consistently professional, friendly, and easy to communicate with. They handle any issues quickly and efficiently, making everything stress-free. As my first and only renting experience, they have set a remarkably high standard. I still remember the day I picked up the keys at Carmela's old office in Mt Waverley. They’ve made my 11-year lease a breeze. I can’t imagine a better experience. Highly recommend them to anyone looking for a property agent who truly cares and goes above and beyond.

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Lili

We have rented through the The Neighbourhood for 2 years now and have found Chris and Carmela an absolute pleasure to deal with. Easily the best agents we have ever rented through. They take a different approach than the norm which we thoroughly appreciate. Highly recommend.

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Patrick

We love working with Carmela and the team! They have been so helpful with everything we have needed and it's refreshing to finally have someone who is passionate in this industry! Thanks for everything!

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Elliot

We've been working with Carmela and her team for years, and it's been a real joy. When we first dipped our toes into property investment right in the middle of COVID, we were pretty stressed out. But thanks to "The Neighbourhood Team," managing our place became a breeze. Even when we had to leave Victoria, knowing Carmela and her crew were looking after things gave us total peace of mind. They've always made everything run super smoothly, saving us a ton of time, energy, and money along the way. Thank you, Carmela!

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Amir S

I highly recommend the Neighbourhood Property Collective agents, especially Chris Gialis, who has been so accommodating and prompt in his assistance with us. Our tenancy has been a smooth journey with them from inspections, maintenance requests and end-of-lease processes. All the best and keep up the great work!

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Roche

Highly Recommend. Carmela and Neil were excellent to deal with. Communication was high and advice was extremely professional. They navigated challenging circumstances and achieved a great result. Thank you team.

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Stefan D L

Carmela is a reliable and well-organised agent who puts her client's needs at the top of her to-do list. A committed and integral person, Carmela is a rare, quality find in a saturated, agent's market. Professional with all her dealings, knowing how to maintain a firm position when a tenant pushes the boundaries, yet compassionate when the need arises. I wholeheartedly recommend Carmela for any real estate needs.

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K Worthington

Given Carmela has worked in and owned businesses in many facets of the property industry for many years she has gained valuable knowledge in all areas of the industry. Her well established centrally located property sales and leasing Company that operates in many differents suburbs of Melbourne gives her the edge over other agents who only operate in one or maybe two suburbs. This gives her a very knowledgeable and competitive advantage and when it came time to sell one of my investment properties that she has successfully managed for many years, I didn't need to think to hard on who I would use to sell it. Her hard working, no pressure, honest and fair approach sold the property at an above expected price, even when the market was still in recovery mode. Both sellers and buyers see and feel these qualities and it becomes a win for all parties. I have used many agents to sell my properties in the past and Carmela's professionalism exceeds above all. What she said is what she did! I will not hesitate to use her in the future for my property dealings in both sales and leasing.

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S Germano

Just a short note to thank you very much for the opportunity to rent 12 Lansell Crescent Camberwell from you, at a time which was less than ideal in my personal life but which has acted as a springboard for some much needed change. I wanted to let you know that Chris was exceptional in his role and his dealings with my exit and bond refund, and as a former PM myself, and industry dinosaur, this level of service doesn’t come along very often, let alone with the grace and courtesy extended to me during this difficult time by Chris.

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Rachael

Carmela and her team are by far one of the best real Eastgate agents I’ve come across, and I’ve lived in 3 States. They are so friendly, efficient, and informative. They will go out of their way to accommodate you. I highly recommend this wonderful boutique agency.

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Alina B

Carmela provides friendly professional property management services. I have found her to always be very responsive and pro active in all my requests. Our tenants always speak so highly of Carmela. Thank you for everything you have done for us.

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Janette Lahoud

Carmela and her team have been managing our property for a number of years now. She has always been highly responsive and demonstrates a genuine care for her clients; landlords and tenants alike. Highly recommended for all your real estate needs.

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Beven Jong

Met with Carmela to view the apartment, she was so friendly, kind and helpful. Only for her we wouldn’t have gotten anywhere. Everything was dealt with in a timely and professional manner. Everyone else in the the business that we met along were also friendly and helpful. Any issues or complaints we had with the apartment (which wasn’t many as it’s a lovely apartment) they listened to and dealt with appropriately. Would highly recommend.

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Caitriona Scallon

I had a great experience dealing with Carmel and the team from The Neighbourhood. Their property management services are exceptional, and their level of customer care and communication was fantastic! Would highly recommend using them for their property management services going forward!

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Joshua Lahoud

My experience with Carmela and the team at The Neighbourhood has been extremely positive. As a tenant, I feel respected and supported; in my opinion, Carmela makes a genuine effort to balance the competing interests of both, owner and tenant, in a manner that is fair and reasonable to both. I would highly recommend The Neighbourhood to anyone.

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Taylor Dowling

Carmela and her team have been very friendly, welcoming and attentive. I'm delighted with the professional service they have provided and never had any issues/concerns. I have had previous experience with property managers and The Neighbourhood Property Collective have been exceptional with their excellent communication and support. As a happy tenant that has only been with them for two months, I would highly recommend!

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Holly C

I joined Neighbourhood Property agents recently. I am very happy the way this agent runs the operations. In my opinion, this agent is one of the best in Melbourne. This agent has a very hard working team to run the operations. I have known the founder, Carmela for many years. I highly recommend the Neighbourhood Property Agent.

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Hema Goonewardena

The Neighbourhood Property has managed my investment properties for over 10 years. The staff is professional, friendly and attentive to tenants. Hence, low vacancy rate. Very happy with the service.

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Arthur Debicki

Very responsible agency. When there is a problem, it is always dealt with quickly.

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April Ying

One of the best agencies out there! After dealing with faceless realestate agencies, the NPC is a breath of fresh air. They DO care how your move is going, they DO care about the place, they DO contact you to check on any requests for any maintenance/any concerns about the place. Very friendly, personal, and always open for a dialogue. Never had any troubles, every time it is lovely to talk to them. Carmela and her team are always there to help, very happy that I discovered them!

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Vrita Rita

The Neighbourhood has managed my property for several years and has always provided exceptional service. All members of the team with whom I've dealt over that time have been highly professional, knowledgeable, proactive and diligent. In particular in recent months, Carmela and Naomi. Both of whom have take extra steps at times to assist beyond the norm. I've had experiences with a number of property managers to date, and The Neighbourhood stands out for me. I've no doubt I will be a client for years to come.

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Tiger O'Brien

CD Realty changes its trading name to The Neighbourhood Property Collective in 2022. I have several properties, so I have known the business owner Carmela since 2003. For these 20 years, Carmela and her team look after my properties, and I am the witness to her business growth. Property management is a very trivial and detailed work, since last year, the government released more tough conditions for the landlord, and Carmela and her team have been busier. but if someone can work with you as a partner for 20 years, that means everything.

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Julius Zhang

Very warm and welcoming. Responds quickly to emails and is open and honest. They are a delight to deal with and I look forward to more positive interactions in the future. Disclaimer: I have only been with them for less than a month at the time of this post

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Dionee Holt

I've been a happy tenant with The Neighbourhood for the past 3 years now! They are always professional and understanding. Becky and Carmela have been great!

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Matija Djuric

Speaking from the perspective of someone with a speech disability and a lack of experience with inspections, this agency were very friendly and understanding to me when I inspected properties managed by them! They were happy to answer my questions and generally turned something stressful into something pleasant!

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Jordan Edwards

I am a rental property tenant and Carmela has been wonderful to deal with, she made the application and acceptance process easy and warmly answered all questions we had! Thanks for the fabulous service.

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Maxine Calver

I love these guys, they have been looking after my investment property for many years now and they do a fantastic job. Professional, timely and wonderful to deal with, could not recommend them more. Thanks Carmela!

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Matlock Dan

I appreciate Carmela and her team's effort to manage my property who provided me with professional advice and great support.

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Sarah Li

Everyone here applies them self in a very professional and courteous manner. Always prepared to listen and provide assistance especially when it is required. Very refreshing!

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Master Condor

“Met with Carmela to view the apartment, she was so friendly, kind and helpful. Only for her we wouldn’t have gotten anywhere. Everything was dealt with in a timely and professional manner. Everyone else in the the business that we met along were also friendly and helpful. Any issues or complaints we had with the apartment (which wasn’t many as it’s a lovely apartment) they listened to and dealt with appropriately. Would highly recommend.”

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Caitriona
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The Neighbourhood

We believe that everyone deserves to love where they live.